1. Which issue is more disconcerting- the fact that a board member leaked confidential information about the firm or the tactics used to investigate the leak? defend your position.
The most disconcerting is the fact that the board member leaked confidential about the firm it is because you are not allowed to tell something about confidential information and it is not proper to leaked information especially if it is confidential because it can lead you into prison.
2. Can the use of pretexting to gain information ever be justified? is it consider legal under any circumstances.
For me pretexting is legal it is because we have the right to conceal what is right or wrong to gain information.
Discussion Questions
1. There are many ethical issues about which people hold very strong opinions-abortions, gun control and the death penalty, to name a few. If you were a team member on a project with someone whom you knew held an opinion different from yours on one of these issues, would it affect your ability to work with this person? why or why not?
It will not affect my ability to work with the person whom his/her opinion is different from me, it is because working in a team needs all the opinion of the members who are in the team. By sharing all the opinions of the member even if it is different from others we should so that we can come up a good result in the project.
2. What do you think are the most important factors that helped you define your own personal code of ethics?
The most important factors that helped me to define my own personal code of ethics is to collaborate with people because from this way I can also learn what is the most important thing in ethics.
3. Do you think that ethics in business is improving or getting worse? Defend your position.
I think it is improving because of the helped of the new technology created by people today which helps a lot in today's business.
4. The ethics resource center identified five characteristics of a successful ethics program suggest a sixth characteristics, and defend your choice.
I would suggest "compassionate" it is because you should be compassionate in creating a successful ethics program. By showing how compassionate you are this may also lead to a good effect in the people around you.
5. Which incident has a higher negative impact on an organization an unethical act performed by an hourly worker or the same act performed by a senior manager of the organization? Explain your answer fully. Should the hourly worker be treated differently than the senior manager who committed an unethical act? Why or why not?
For me it should be treated fairly because all people can make a mistake, but the higher negative impact is the hourly worker it is because the senior manager has the higher position . Other people may think that the senior manager is correct even if it is the same unethical act performed by the senior manager and the hourly worker because of the position that are assigned to them that what I think people may think.
6. It is common and acceptable practice for managers to hold people accountable to meet "stretch" goals, quotas, and budgets. How can this be done not encourage unethical behavior on the part of employees.
I think it is common and acceptable practice for managers to hold people accountable if the people well always trust their manager.
7. Is every action that is legal also ethical? Can you describe an action that is legal but ethically wrong? Is every ethical action also be legal? Is the law, not ethics the only guide that business managers need to consider? Explain.
Every action will always be legal in ethics but a some actions can also be illegal like for example a Company which will conducting a community services but the people who is assigned in the budgetary money will corrupt the money by this way of doings we can tell that it is illegal action in ethics.
8. Do you think it is easier to establish an ethical work environment in a nonprofit organization? Why or why not?
No it is not easy because we always need money.
9. This chapter discusses the four approaches to dealing with moral issues. Identify and briefly summarize each one. Do you believe one perspective is better than others? if so, which one and why?
1. CA Executives involved the accounting scandal were not accused of reporting bogus contracts or hiding major problems in business. The contracts that were backdated were real sales agreement. Was this really a crime? Should the individuals have been punished so harshly?
2. In December 2004, CA appointed Patrick J. Gnazzo as a senior chief compliance officer to demonstrate to the government and shareholders that the firm would take measures to operate ethically, Gnazzo served in this role at United Technologies for 10 years and had been a member of the board directors of the ethics Offices Association .Gnazzo reported to a new executive vice president and a general counsel at CA as well as the board's Compliance committee. Outline some of the Actions Gnazzo might have been taken in his first six months on the job.
3. John Swainson, a 26-year veteran of IBM, joined CA in November 2004 as CEO and President his first few months with the firm were rough- major customers threatened to dumb the firm some products were behind schedule and were of poor quality; executives had to be fired for breaking company rules; accountants continued to find past mistakes; and many newly hired executives had to be brought on board. what sort leadership could he have demonstrated to show that he was determined to avoid future scandals at CA?
4. CA has been hit with numerous scandals since the late 1990's. these scandals raise questions about how successful the firm might have been if not for the amount of time its executives had to spend on this distractions. compare the revenue growth and stock price of CA to that of some of its competitors over the period 2004-2008 (be sure to use CA's corrected figures!) can you detect any impact of these scandals on CA's performance? what else might explain the difference in performance?
Discussion Questions
1. Identify at least two other companies that mange their suppliers in a
manner similar to Dell computers. Do these companies have anything in
common with Dell?
2. Can you identify any disadvantages for dell in taking the approach to
managing suppliers?
3. Do you think that this approach to managing suppliers is unethical, or is it
acceptable and ethical? Explain your reasoning.
4. Would you recommend any changes to the way Dell manages suppliers?
Defend your position.
Discussion Questions
1. Discuss how a CIO might handle Schrage's Scenarios using the suggested process for ethical decision making presented in this chapter.
2. Discuss the possible short-term losses and long-term gains in implementing ethical solutions for each of Schrage's scenarios.
3. Must businesses choose between good ethics and financial benefits? explain your answer using Schrage's scenarios as example.
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